www.TierraParaiso.org
Your Ideal Retreat in the Valle del Cauca
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En frente de la Hacienda el paraíso,, El Cerrito - Santa Elena
Nuestra habitación en el Valle del Cauca, diseñada para hasta 5 personas, ofrece una experiencia única de descanso y confort. Con una cama doble, una cama sencilla y un camarote, esta habitación cuenta con todas las comodidades modernas: baño privado, Wi-Fi gratis, minibar, televisor, y un balcón con vistas a la naturaleza. Los huéspedes tienen acceso completo a la piscina, salón de juegos, y zonas verdes, garantizando una estadía relajante y llena de entretenimiento.
The room is designed for comfort and relaxation, with a layout that maximizes space and functionality. Accommodating up to 5 guests, it features a double bed, a single bed, and a bunk bed, making it ideal for families or small groups. Additionally, the private bathroom, equipped with a hot shower, ensures privacy and comfort. Guests will also enjoy the minibar, TV, and free Wi-Fi, which provide a pleasant and connected stay.
Beyond the comforts of the room, guests have direct access to communal spaces like the pool, game room, and expansive green areas, all designed to offer a complete experience. The room also features a balcony, where guests can relax and enjoy the peaceful natural surroundings. The environment is perfect for those seeking a blend of modern comfort and nature, providing an ideal space to unwind and disconnect.
What makes this space special is the perfect combination of comfort and natural surroundings. From the balcony, guests can enjoy panoramic views that connect them with the tranquility of the Valley of Cauca, creating a peaceful atmosphere perfect for relaxation. The room's interior design prioritizes comfort, with modern furniture and carefully chosen details to ensure a restful stay. Every element in the room is arranged to offer maximum comfort, ensuring an unforgettable rest experience.
The comfort of the room is complemented by access to various amenities that enrich the experience. The pool, ideal for a refreshing dip, and the game room, where guests can enjoy fun moments, offer entertainment without leaving the property. The green areas invite guests to enjoy nature and provide moments of tranquility. All of this, combined with attentive and personalized service, ensures that guests feel pampered and relaxed throughout their stay.
What makes this space special is the perfect combination of comfort and natural surroundings. From the balcony, guests can enjoy panoramic views that connect them with the tranquility of the Valley of Cauca, creating a peaceful atmosphere perfect for relaxation. The room's interior design prioritizes comfort, with modern furniture and carefully chosen details to ensure a restful stay. Every element in the room is arranged to offer maximum comfort, ensuring an unforgettable rest experience.
The comfort of the room is complemented by access to various amenities that enrich the experience. The pool, ideal for a refreshing dip, and the game room, where guests can enjoy fun moments, offer entertainment without leaving the property. The green areas invite guests to enjoy nature and provide moments of tranquility. All of this, combined with attentive and personalized service, ensures that guests feel pampered and relaxed throughout their stay.
During their stay, guests will have contact with the team at Hotel Piedemonte whenever they need assistance, ensuring a comfortable experience. The reception staff is available to address any requests or questions that arise throughout the day. Additionally, contact can also be made by phone if further assistance or recommendations regarding activities or services within the hotel is needed. The aim is to ensure that each guest feels attended to and supported while maintaining privacy and comfort at all times.
Although the interaction will be discreet and respectful of each guest’s privacy, there will always be someone available to offer assistance. This ensures that, regardless of guests' needs, the staff is ready to make sure their stay is as pleasant as possible. Personalized service is one of the hotel's priorities, so guests can be sure that they will receive attention whenever needed, making their experience unique and hassle-free.
Hotel Piedemonte is a unique blend of colonial architecture and natural surroundings, creating a perfect environment for relaxation and enjoyment. Each corner is designed to immerse guests in nature, featuring lush greenery, fruit trees, and vibrant gardens. The rooms and cabins, with their rustic and cozy style, offer views of the natural landscape, providing a unique connection to the biodiversity of Valle del Cauca. Each unit includes essential amenities for comfort, such as spacious beds, balconies, and Wi-Fi access, allowing guests to relax without disconnecting from their modern needs
The hotel’s facilities include natural pools and a game room, designed for visitors to enjoy recreational moments without leaving the property. Furthermore, the hotel offers private parking, allowing guests to feel at ease about their vehicle's safety while exploring the available on-site activities. With options for the entire family, the hotel ensures an experience for those seeking tranquility and a connection with nature, as well as for those who want recreational activities in a secure and welcoming setting
As for activities, Hotel Piedemonte balances comfort and adventure perfectly. Guests can enjoy nature trails, relax in the pools, or unwind in the common areas. For those looking for a complete experience, the hotel also offers meal packages that include breakfast, lunch, and dinner, making it easy to disconnect fully from urban life and enjoy a peaceful retreat
Double
1 Double bed (s)
Double
1 Single bed (s)
Double
1 Bunk bed (s) double
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Suitable for children (from 2 to 12 years) yes
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Suitable for infants (under 2 years) yes
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Baby cribs available no
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Smoking allowed in the room no
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Pets allowed yes
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Events allowed no
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Check-in hours 15:00 - 20:00
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Checkout hours 6:00 - 10:00
Terms and Conditions of Hotel Piedemonte
Contract Validity: The contract is effective once a reservation is made and confirmed by paying 30% or the full value of the selected plan. Guests must comply with these terms during their stay.
Reservations and Payments: To confirm a reservation, a 30% deposit is required. The remaining balance is due at check-in. Reservations can be made via phone, WhatsApp, PMS, or email, and payments can be made in cash or by credit/debit card.
Check-in and Check-out Times:
Check-in: From 3:00 PM.
Check-out: Until 1:00 PM.
Flexible Check-in: Guests can enjoy facilities from 9:00 AM until 5:00 PM after check-out at no extra cost.
Number of Guests: Only registered guests may stay at the hotel. Additional unregistered guests will incur extra charges.
Guest Responsibilities: Guests are responsible for their behavior and that of their companions. Any conduct threatening the hotel's peace or safety may result in eviction without refund. Guests must care for hotel property.
Use of Facilities and Services: Guests must use recreational services safely, following staff instructions. The hotel is not liable for accidents due to misuse.
Pet Policy: Pets are not allowed unless previously agreed with management.
Cancellation and Rescheduling Policy: No refunds for cancellations. Rescheduling is allowed with prior coordination, subject to availability, within three months of the original reservation.
Security and Lost Items: The hotel is not responsible for lost or damaged personal items in rooms, common areas, or parking.
Events and Meetings: Event spaces are available; bookings must be coordinated in advance.
Pools and Recreational Areas: Natural pools are available; hygiene and safety rules must be followed. Pools close at 10:00 PM.
Contract Modifications: The hotel reserves the right to modify terms at any time, with changes communicated via the website or email.
Taxes and Additional Charges
Taxes:
VAT: All rates are subject to a 19% VAT.
Tourism Tax: An additional charge may apply based on local regulations.
Additional Charges:
Charges for services not included in the original plan (e.g., extra food, activities).
Extra charges for additional guests beyond the reservation limit.
Late check-out fees of $20,000 COP per hour.
Guests are liable for damage or loss of hotel property.
Payment and Cancellation Policy:
A refundable security deposit may be required.
Cancellation is not allowed with refunds. Changes must be notified at least 72 hours in advance and can only be rescheduled twice within three months.
For more details, guests are encouraged to contact the customer service team at Hotel Piedemonte. Thank you for choosing us for your stay!
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Fire Pit
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Internet
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Staff follow all safety protocols as established by local authorities
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Parking garage
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Outdoor pool (Shared)
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Restaurant
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Hiking
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Shops (on site)
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Children's playground
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Parking
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Wi-Fi Internet