www.TierraParaiso.org
Escápate al Relax en Hotel Piedemonte
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En frente de la Hacienda el paraíso,, El Cerrito - Santa Elena
Welcome to Hotel Piedemonte, where nature meets relaxation in the scenic Valle del Cauca. Our colonial-style rooms offer a cozy and comfortable escape surrounded by lush landscapes. Enjoy access to our pool, restaurant with local flavors, and expansive green areas ideal for unwinding. This space is perfect for disconnecting and experiencing the authentic charm of the region. We look forward to making your stay unforgettable!
Hotel Piedemonte ensures a comfortable stay, providing high-quality bedding and towels, free Wi-Fi, and private bathrooms in every room. We also offer complimentary parking, ideal for guests arriving by car. Our reception is available to assist you at any time and help you organize activities in the area.
The hotel's surroundings offer multiple options for adventure and cultural experiences. We organize activities such as zip-lining, ATV rides, and guided nature trail tours. For a more relaxed experience, we recommend cultural tours to Hacienda El Paraíso and the wine route—fantastic ways to learn about the region’s history. Our personalized service and comforts will make you feel right at home.
Our space stands out for its connection to nature and historical ambiance. Every detail in the room has been thoughtfully designed to provide you with a serene and comfortable atmosphere. The views of the gardens and natural surroundings contribute to a relaxing, authentic experience, far from the city's bustle. The warmth of our space and our staff will make you feel in a cozy and unique environment.
The ambiance here at Hotel Piedemonte is perfect for disconnecting and recharging. Whether relaxing in your room, enjoying a meal at the restaurant, or exploring the green spaces, everything is crafted to make you feel comfortable and refreshed. Our goal is to offer an experience that combines modern comforts with the colonial charm of Valle del Cauca.
Yes, guests in this room will have full access to all Hotel Piedemonte facilities. They can relax by our pool, stroll through the beautiful gardens, or enjoy a meal at our restaurant with local flavors. We also offer common areas designed for relaxation and enjoyment, providing a perfect space for each guest to find their corner of peace.
We want each visitor to feel free to enjoy everything we offer, from open spaces to cozy relaxation areas. Our team ensures all areas are ready for each guest to enjoy, so you’ll find comfort and entertainment at every turn.
At Hotel Piedemonte, we are committed to providing personalized and approachable service. From the moment you arrive, our team will be there to welcome you and assist with any needs. We ensure you have all the information necessary for a comfortable and pleasant stay.
Throughout your visit, you can rely on our reception staff for any questions or assistance. We are also happy to recommend local activities and help with reservations to ensure you make the most of your time here. Our interaction will be respectful and available as needed, as our main goal is to make your stay special and memorable.
Hotel Piedemonte is a unique blend of colonial architecture and natural surroundings, creating a perfect environment for relaxation and enjoyment. Each corner is designed to immerse guests in nature, featuring lush greenery, fruit trees, and vibrant gardens. The rooms and cabins, with their rustic and cozy style, offer views of the natural landscape, providing a unique connection to the biodiversity of Valle del Cauca. Each unit includes essential amenities for comfort, such as spacious beds, balconies, and Wi-Fi access, allowing guests to relax without disconnecting from their modern needs
The hotel’s facilities include natural pools and a game room, designed for visitors to enjoy recreational moments without leaving the property. Furthermore, the hotel offers private parking, allowing guests to feel at ease about their vehicle's safety while exploring the available on-site activities. With options for the entire family, the hotel ensures an experience for those seeking tranquility and a connection with nature, as well as for those who want recreational activities in a secure and welcoming setting
As for activities, Hotel Piedemonte balances comfort and adventure perfectly. Guests can enjoy nature trails, relax in the pools, or unwind in the common areas. For those looking for a complete experience, the hotel also offers meal packages that include breakfast, lunch, and dinner, making it easy to disconnect fully from urban life and enjoy a peaceful retreat
Suite
1 Double bed (s)
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Suitable for children (from 2 to 12 years) yes
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Suitable for infants (under 2 years) yes
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Baby cribs available no
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Smoking allowed in the room no
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Pets allowed yes
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Events allowed no
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Check-in hours 15:00 - 20:00
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Checkout hours 6:00 - 10:00
Terms and Conditions of Hotel Piedemonte
Contract Validity: The contract is effective once a reservation is made and confirmed by paying 30% or the full value of the selected plan. Guests must comply with these terms during their stay.
Reservations and Payments: To confirm a reservation, a 30% deposit is required. The remaining balance is due at check-in. Reservations can be made via phone, WhatsApp, PMS, or email, and payments can be made in cash or by credit/debit card.
Check-in and Check-out Times:
Check-in: From 3:00 PM.
Check-out: Until 1:00 PM.
Flexible Check-in: Guests can enjoy facilities from 9:00 AM until 5:00 PM after check-out at no extra cost.
Number of Guests: Only registered guests may stay at the hotel. Additional unregistered guests will incur extra charges.
Guest Responsibilities: Guests are responsible for their behavior and that of their companions. Any conduct threatening the hotel's peace or safety may result in eviction without refund. Guests must care for hotel property.
Use of Facilities and Services: Guests must use recreational services safely, following staff instructions. The hotel is not liable for accidents due to misuse.
Pet Policy: Pets are not allowed unless previously agreed with management.
Cancellation and Rescheduling Policy: No refunds for cancellations. Rescheduling is allowed with prior coordination, subject to availability, within three months of the original reservation.
Security and Lost Items: The hotel is not responsible for lost or damaged personal items in rooms, common areas, or parking.
Events and Meetings: Event spaces are available; bookings must be coordinated in advance.
Pools and Recreational Areas: Natural pools are available; hygiene and safety rules must be followed. Pools close at 10:00 PM.
Contract Modifications: The hotel reserves the right to modify terms at any time, with changes communicated via the website or email.
Taxes and Additional Charges
Taxes:
VAT: All rates are subject to a 19% VAT.
Tourism Tax: An additional charge may apply based on local regulations.
Additional Charges:
Charges for services not included in the original plan (e.g., extra food, activities).
Extra charges for additional guests beyond the reservation limit.
Late check-out fees of $20,000 COP per hour.
Guests are liable for damage or loss of hotel property.
Payment and Cancellation Policy:
A refundable security deposit may be required.
Cancellation is not allowed with refunds. Changes must be notified at least 72 hours in advance and can only be rescheduled twice within three months.
For more details, guests are encouraged to contact the customer service team at Hotel Piedemonte. Thank you for choosing us for your stay!
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Fire Pit
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Internet
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Staff follow all safety protocols as established by local authorities
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Parking garage
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Outdoor pool (Shared)
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Restaurant
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Hiking
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Shops (on site)
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Children's playground
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Parking
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Wi-Fi Internet