www.TierraParaiso.org
Piedemonte Hotel: Your Refuge in Valle del Cauca
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En frente de la Hacienda el paraíso,, El Cerrito - Santa Elena
Welcome to Piedemonte Hotel, a refuge designed for relaxation and adventure in the heart of Valle del Cauca. With its colonial décor and modern amenities, this is the perfect place for romantic or family getaways. Enjoy access to our facilities, which include a swimming pool, a restaurant serving local dishes, and spacious green areas. Just minutes away from major attractions, this is the ideal destination to relax and enjoy nature. Your adventure starts here
Piedemonte Hotel offers free Wi-Fi and private bathrooms in all its rooms, ensuring a comfortable stay. Guests will also enjoy quality towels and bed linens, guaranteeing comfort during their stay. Additionally, the hotel features free parking and access to family-friendly facilities. Our team is available to assist with reservations for local activities, ensuring you have the best experience possible.
The hotel organizes various excursions that allow guests to explore the natural beauty of the region. From human catapult launches to ATV rides, there’s something for everyone. For culture lovers, we offer visits to Hacienda El Paraíso, where you can learn about Valle del Cauca's history and enjoy exquisite local cuisine. The proximity to these attractions makes your experience even richer and more memorable.
What makes Piedemonte Hotel special is its blend of comfort and natural charm. The attention to detail in the décor and customer service ensures that every guest feels at home. Large windows offer views of the surrounding landscape, creating a relaxing atmosphere that invites you to disconnect from the world. The mix of modernity and tradition makes every stay a unique experience.
Our friendly staff is always ready to assist you and make your stay memorable. From check-in to check-out, we will ensure you have everything you need to enjoy your time at the hotel. The warmth of our service and the natural setting contribute to making you feel like you are in a true paradise.
Absolutely! All guests at Piedemonte Hotel will have full access to the hotel facilities. You can enjoy the swimming pool, beautiful gardens, and the restaurant, where delicious local dishes are served. Additionally, there are common areas ideal for relaxing and socializing. We believe every guest should have the freedom to explore and take advantage of everything we offer for an unforgettable experience.
Interaction with the host at Piedemonte Hotel is close and friendly. From your arrival, our staff will be available to welcome you and answer any questions. We are here to ensure that your stay is as pleasant as possible, providing recommendations on local activities and assisting with any needs that arise. You can always approach us for inquiries or requests, because your comfort and satisfaction are our priority.
Hotel Piedemonte is a unique blend of colonial architecture and natural surroundings, creating a perfect environment for relaxation and enjoyment. Each corner is designed to immerse guests in nature, featuring lush greenery, fruit trees, and vibrant gardens. The rooms and cabins, with their rustic and cozy style, offer views of the natural landscape, providing a unique connection to the biodiversity of Valle del Cauca. Each unit includes essential amenities for comfort, such as spacious beds, balconies, and Wi-Fi access, allowing guests to relax without disconnecting from their modern needs
The hotel’s facilities include natural pools and a game room, designed for visitors to enjoy recreational moments without leaving the property. Furthermore, the hotel offers private parking, allowing guests to feel at ease about their vehicle's safety while exploring the available on-site activities. With options for the entire family, the hotel ensures an experience for those seeking tranquility and a connection with nature, as well as for those who want recreational activities in a secure and welcoming setting
As for activities, Hotel Piedemonte balances comfort and adventure perfectly. Guests can enjoy nature trails, relax in the pools, or unwind in the common areas. For those looking for a complete experience, the hotel also offers meal packages that include breakfast, lunch, and dinner, making it easy to disconnect fully from urban life and enjoy a peaceful retreat
Suite
1 Double bed (s)
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Suitable for children (from 2 to 12 years) yes
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Suitable for infants (under 2 years) yes
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Baby cribs available no
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Smoking allowed in the room no
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Pets allowed yes
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Events allowed no
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Check-in hours 15:00 - 20:00
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Checkout hours 6:00 - 10:00
Terms and Conditions of Hotel Piedemonte
Contract Validity: The contract is effective once a reservation is made and confirmed by paying 30% or the full value of the selected plan. Guests must comply with these terms during their stay.
Reservations and Payments: To confirm a reservation, a 30% deposit is required. The remaining balance is due at check-in. Reservations can be made via phone, WhatsApp, PMS, or email, and payments can be made in cash or by credit/debit card.
Check-in and Check-out Times:
Check-in: From 3:00 PM.
Check-out: Until 1:00 PM.
Flexible Check-in: Guests can enjoy facilities from 9:00 AM until 5:00 PM after check-out at no extra cost.
Number of Guests: Only registered guests may stay at the hotel. Additional unregistered guests will incur extra charges.
Guest Responsibilities: Guests are responsible for their behavior and that of their companions. Any conduct threatening the hotel's peace or safety may result in eviction without refund. Guests must care for hotel property.
Use of Facilities and Services: Guests must use recreational services safely, following staff instructions. The hotel is not liable for accidents due to misuse.
Pet Policy: Pets are not allowed unless previously agreed with management.
Cancellation and Rescheduling Policy: No refunds for cancellations. Rescheduling is allowed with prior coordination, subject to availability, within three months of the original reservation.
Security and Lost Items: The hotel is not responsible for lost or damaged personal items in rooms, common areas, or parking.
Events and Meetings: Event spaces are available; bookings must be coordinated in advance.
Pools and Recreational Areas: Natural pools are available; hygiene and safety rules must be followed. Pools close at 10:00 PM.
Contract Modifications: The hotel reserves the right to modify terms at any time, with changes communicated via the website or email.
Taxes and Additional Charges
Taxes:
VAT: All rates are subject to a 19% VAT.
Tourism Tax: An additional charge may apply based on local regulations.
Additional Charges:
Charges for services not included in the original plan (e.g., extra food, activities).
Extra charges for additional guests beyond the reservation limit.
Late check-out fees of $20,000 COP per hour.
Guests are liable for damage or loss of hotel property.
Payment and Cancellation Policy:
A refundable security deposit may be required.
Cancellation is not allowed with refunds. Changes must be notified at least 72 hours in advance and can only be rescheduled twice within three months.
For more details, guests are encouraged to contact the customer service team at Hotel Piedemonte. Thank you for choosing us for your stay!
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Fire Pit
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Internet
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Staff follow all safety protocols as established by local authorities
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Parking garage
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Outdoor pool (Shared)
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Restaurant
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Hiking
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Shops (on site)
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Children's playground
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Parking
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Wi-Fi Internet